Spanish LA LIGA
Italian Serie A
SA Premier Soccer League
EPL-Man United vs Man City
Spanish LA LIGA
Italian Serie A
SA Premier Soccer League
EPL-Man United vs Man City
Have you lost your password
Enter your username and password. A password reset email will be sent to the email address used during registration.
NOTE: To receive by SMS
FREQUENTLY ASKED QUESTIONS
How do I register through web?
Click on “REGISTER” on the top right hand side of the page or click
to sign up with us. Fill out all the required fields and wait a minute for a confirmation email with further instructions.
How do I register through USSD?
Dial *342# (for MTN users) and follow the instructions and prompts. An account will be automatically opened for you and you will receive a text with your username and temporary password which you can use on the EaziBet website
Does it cost anything to register an account?
Can I have more than one account?
No. We only allow one account per person.
Can I place bets through my wife’s / friend’s / brother’s account?
Please register your own account if you’re the one who will be betting. Otherwise, there will be issues when it comes to withdrawals.
Do you have a betting shop I can visit?
No. We do not have betting shops. However, you can locate our Customer Care centre number on 0962548697
I’ve forgotten my password or username.
You can retrieve your password by clicking
Send your username & email address to
and we will reset your password. In this instance, we will send a temporary password to you via email.
Why can’t I log in with my username and password?
If you enter the wrong password 3 times in a row the account will automatically lock itself.
In this case please send a request to
or WhatsApp/SMS to 0962548697 from the email or number registered with your account and request for a new pin
What’s the minimum deposit?
Deposit through *342# for MTN users or *778# for airtel, as shown below:
Select option 4 (Make Payment)
Select option 5 (Goods and Services)
Select option 1 (Enter Merchant Code)
Enter your preferred top up amount, reference, PIN and select YES to save as favourite.
How long does a deposit take?
Once you receive messages from MTN Mobile Money and EaziBet confirming a successful transaction, the funds reflect in your EaziBet account immediately and you are ready to place your bets.
I have received a confirmation SMS from MTN Mobile Money with a transaction ID but the money is not reflecting in my EaziBet account. What do I do?
i) Kindly contact us with details of your deposit (amount, mode of deposit, username), including the transaction ID, and a customer care agent will contact you and have the issue resolved. WhatsApp Us On 0962548697.
What’s the minimum withdrawal from my EaziBet Account?
How do I withdraw from my EaziBet account?
For MTN Users, Please Dial *342# or you can withdraw using your online banking.
Select your withdrawal amount
Can I withdraw anytime?
Yes. As long as you don’t exceed the daily limit of K3,000.
If you wish to withdraw more than this in one day please send an email to firstname.lastname@example.org
Why can’t I withdraw?
You may have attempted several failed withdrawals and blocked your betting account in the process. In that case, please contact
ii) It may be you are trying to withdraw an amount less than or more than the minimum and maximum limits. Please contact email@example.com for withdrawals more than K3,000
Are there any fees for withdrawing?
Yes, the Zambian government charge a 20% tax on betting winnings for which EaziBet withhold from withdrawals by customers. Please note this is not a charge levied by EaziBet but a local tax
How long does it take to receive my money?
Withdrawals should be almost instant once the process is complete. However, there may be occasional delays due to network failures. Should funds not reach your mobile money wallet, please send an email to
with all the information relating to the withdrawal request and it will be resolved as soon as possible.
What’s the most I can win/withdraw?
That depends on the sport /sporting event / specific markets you bet on
Do you have any promotions?
We will be running numerous promotions which will be visible on our website
How do I get a bonus?
Ordinarily, we contact you (via email, SMS or phone) with different promotions offering you a specific bonus. In order to receive the bonus however, you normally need to claim it as it may not be credited automatically. This means that you need to email
to let us know that you want to receive the bonus. Please refer to the specific promotion terms and conditions for details.
Can I withdraw my bonus?
No. Bonuses can only be used to place bets. Once the bonus has been played through enough times according to the terms and conditions it can be withdrawn
What is “turnover minimum”?
Any bonus amount you receive from us must be turned over a specific amount of times, and often at a “minimum price” (see explanation below) before you can withdraw anything. For example, if we give you K10 bonus and say that you must turn it over 5 times, it means that you must place bets at the total value of K50 before the turnover minimum has been reached.
What is “minimum price”?
Price is another word for odds. With bonuses sometimes we require that you place the bonus at a minimum price of 1.5 before you can withdraw. That means that if you place that money at odds less than 1.5, it won’t count towards your “turnover minimum”.
What are odds?
Odds are a price set on the probability of the outcome of a sporting event. In a Win-Draw-Win market for example, whichever team or sportsman, has the highest odds is the most likely to lose.
What’s the difference between fractional and decimal odds?
The only difference is in the setting of your account. Whether the price is set on fractional or decimal, it’s still the same price, and you stand to win or lose the exact same amount.
Do the odds differ if betting is taken place before vs during the game?
Why do odds differ on different sites?
Because different bookmakers have different opinions on event outcomes.
How do I place a bet through USSD?
Dial *342# for MTN users.
Do you offer telephone betting?
What is an In-Play Bet?
This is a bet that can be placed once a match is being played. The prices will change according to the way the game is going.
I’m trying to take a bet In-play but the market says suspended?
The market may become suspended temporarily when the match reaches moments of increased volatility For example: In soccer when a team has been awarded a penalty in the box the market will be suspended pending a goal or no goal. In cricket when the umpire goes upstairs to the 3rd umpire and we are awaiting a decision betting will be suspended until a decision is made.
What’s a multiple bet?
You can combine a number of selections from different markets into one bet. eg. Manchester United to be the first team to score in their first game of the EPL season + Arsenal to draw their first game in the EPL + Correct Score for Chelsea FC to finish their first EPL game with the score 2:1. If all these bets turn out to be correct then you win the multiple. If even 1 bet is incorrect you lose the entire bet.
What are singles, doubles and trebles?
Single Bet is one bet on a specific event outcome. eg. If you bet on Manchester United to win the EPL and they win you win the bet.
Double Bet is two selections in different events where both must win. eg. If you bet on Chelsea FC and Arsenal FC to both win their first EPL season match and they both win you win the double bet.
Treble Bet is the same as a double bet, where all three events must win for you to win the treble bet. eg. If you bet on Manchester United, Chelsea FC and Arsenal FC to all win their first EPL season match and they all draw or lose you lose the entire treble bet.
What’s an enhanced multiple bet?
It’s when you place several similar bets, for example if you choose several teams to make it to the semi-final or final of a tournament.
How do I place a multiple bet?
It’s just like placing a regular bet. Add all your desired selections to the betslip and then enter your stake amount, then click "Continue".
How and when do bets get settled?
Bets normally get settled automatically right after a match has come to an end. In rare occasions when there are issues with the system, the traders will settle the bets manually.
Can I place live bets on any sport or event?
Almost. The only exception is horse racing. EaziBet does not offer horse racing but we do have virtuals.
Can I cancel a bet?
No. Once a customer has placed a bet it cannot be refunded.
Can the support service place bets for me?
What is a stake?
A stake is the monetary value of your bet. If you for example bet K50 on the outcome of a match then your stake is K50.
How will my bet be settled if there is a dead heat?
In the result of a dead heat your stake is halved and then multiplied by the odds to get your new price. Dead heats are predominantly found in horse racing betting and golf place betting. For full dead heat rules, please refer to our terms and conditions and sports betting rules.
What happens if I want to dispute a settled bet?
if you feel that a bet has been settled incorrectly. If support cannot resolve your query, then the dispute will be handed over to the relevant independent third-party bodies.
What are markets?
Markets are different outcomes of events/matches/ tournaments that you can place bets on. For example, Win-Draw-Win is a market on which you have to choose an outcome. Either the home team wins - there’s a draw - or the visiting team wins.
What happens to my bets if the game is postponed?
Please refer to the specific sports betting rules for postponements and abandonment rules for the affected sport.
TOP BETTING MARKETS
All match markets are based on the result at the end of a scheduled regulation time -e.g. in soccer it’s generally 90 minutes- unless otherwise stated.
A bet on who will win the match.
A bet where you have two chances to win. By taking a double chance on a team, you win the same amount of money if your team win or if they draw, meaning that only the defeat of the team you backed will result in a loss.
Draw no bet
A bet where the stakes would be refunded if there should be a draw.
A spread on what combined score of both teams will be. This market will be settled on the final scores.
One of two teams is generally given a “head start” in terms of the number of goals/points. Odds are then offered based on the “head start”. eg. If you bet on the Sharks plus 9.5 points and they win the match outright, you will still win your bet.
Bookings refers to yellow cards and only yellow cards. If a player receives a red card, that will not be added to the total bookings of that match.
A bet on who will win the tournament.
A bet on who will win the match.
Exotic markets are all markets except for Match Betting. Pre-Match Exotics are when you place bets on exotic markets before the match.
What is Eazijackpot?
Eazijackpot is a pool betting game that allows our Punters to place bets by paying a fixed price into a pool comprising a selection of 13 football games for a chance to win Huge Life Changing prizes including the Jackpot of K250,000 or more
What happens if all 13 of my predictions are correct?
The Jackpot is evenly divided between those that have made correct result selections; each winner's payoff depends simply on the number of punters and the number of winners.
How do I play the jackpot?
Log into your Eazibet account
Click on ‘Jackpot’
Make your prediction by ticking your preferred options, either ‘home’, ‘away’ or ‘draw’
Place your bet
Short-code (*342# on MTN)
Dial the short-code and select Option 2 to “Play Jackpot Game”
Select to all 13 selections either; 1 for ‘draw’, 2 for ‘away’ or 3 for ‘draw’. You can go back to change your selection by choosing 0
Select option 1 on the Bet confirmation screen to confirm your bet or 9 to Cancel
A confirmation receipt will be sent to you via SMS
How much does it cost to play the jackpot?
Currently, the flat fee for each bet is K5. The fee can either be paid directly from your Eazibet account or you can instantly pay for the bet by Mobile money if you do not have sufficient funds in your EaziBet account at the time of placing the bet.
What does ‘Full Bet’ mean in terms of Eazijackpot?
This option allows you to make all 13 selections at a go using the 1X2 format (1-home, 2-away, X-draw). For example, 1212X1122XX12 means you chose home win for the 1st selection, away win for the 2nd, home win for the 3rd and so on in that format. This is useful for those who already have the fixtures for the jackpot and do not want to go through each selection.
Can I have the system randomly predict the outcome of all 13 selections for me?
Yes. Select ‘Lucky dip’ if you’re playing the jackpot online or ‘Random Bet’ if you are using the short-code.
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